Shipping policy

Shipping Policy – Oudara

At Oudara, we are committed to delivering your fragrances quickly, safely, and reliably across the United Kingdom.

1. Shipping Locations

We currently ship across the United Kingdom.
For international shipping enquiries, please contact us at support@oudara.co.uk.

2. Processing Time

  • All orders are processed within 1–2 working days (Monday to Friday)

  • Orders placed on weekends or public holidays will be processed on the next working day

3. Delivery Options & Timeframes

Standard Delivery (UK):

  • Estimated delivery time: 2–4 working days

  • Cost: Calculated at checkout or free over a certain order value (if applicable)

Express Delivery (UK):

  • Estimated delivery time: 1–2 working days

  • Additional charges apply at checkout

Please note: Delivery times are estimates and may vary during busy periods.

4. Shipping Confirmation & Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking details so you can monitor your delivery.

5. Delivery Issues

If you experience any issues with your delivery:

We are not responsible for delays caused by couriers, but we will do our best to assist you.

6. Incorrect Address

Please ensure your shipping details are correct at checkout.
Oudara is not responsible for orders delivered to incorrectly provided addresses.

7. Lost or Missing Parcels

If your order has not arrived within the expected timeframe:

  • Contact us within 7 days of the expected delivery date

  • We will investigate with the courier and resolve the issue promptly

8. Contact Us

For any shipping-related queries:

📧 Email: support@oudara.co.uk
🌐 Website: https://oudara.co.uk/

We appreciate your trust in Oudara and strive to provide a smooth and reliable delivery experience.